If you wish to return your purchase, you have 14 days from the order reception date to return purchased products free of charge. Returns will no longer be accepted after 14 days from the date of receipt of the package. The items must be sent back from the Country where the order was delivered. Items must be returned in the original condition with all tags still attached. Returns that do not comply with the above conditions are not accepted and will be sent back to the client.
To start your return email webshop@heuvellucci.com
We do not offer exchanges, if you would like the item ordered in a different size or an alternative item, please return your original order and place a new one on our website or get in touch with our customer care team.
